We recommend using a computer, smartphone, or other device that meets the operating environment requirements listed below when viewing videos.
About Supported Operating Systems and Browsers
| Recommended Operating System Environment | Windows 10 or later (Windows), Mac OS X or later (Macintosh) |
| Recommended Browsers | 「Google Chrome」,「Firefox」,「Microsoft Edge」,「Safari」,「Opera」 |
The videos are provided in HTML5 format, and may not play properly on older versions of browsers.
We recommend using the latest version of your browser when viewing videos.
About Internet Connection Requirements
Even if your device meets the recommended environment described above, video playback issues may occur depending on your internet connection and network conditions.
For stable video playback, a connection speed of at least 500 kbps is required. If the speed is below 500 kbps, video playback may become unstable.
In addition, videos may not play properly depending on the security features or antivirus software installed on your computer, smartphone, or other devices.
Questions About Video Viewing
Please note that we are unable to respond to questions regarding operating methods or other device-specific instructions related to video viewing on your computer, smartphone, or other devices.